Complete guide to downloading and installing the tvcasino app:
The tvcasino app is available for both Android and iOS. You can download it directly from the tvcasino app page.
- Android: Go to the "/app" page on the site → Download the APK file → Enable "Install from unknown sources" in your phone's settings → Tap the APK file to install. The whole process takes 2–3 minutes.
- iOS (iPhone/iPad): Search "TVCasino" on the App Store, or tap the iOS link on the site's app page → then install.
- The app is only ~35MB — it won't take up much space on your phone.
- Once the app is installed, sign in with your existing login credentials — no new registration needed.
- Keep push notifications on in the app to get instant updates on new bonuses and upcoming matches.
Yes, absolutely. tvcasino's website is fully optimized for mobile browsers — you can play directly from Chrome, Firefox, or Safari without downloading anything.
- The browser version gives you access to all features — Live Casino, Sports Betting, slots, and more.
- Deposits, withdrawals, and account management are all available directly from your browser.
- Runs smoothly even on 3G or basic mobile data — no heavy loading.
- App users do get extra perks though: faster loading, push notifications, and biometric login. So if you have the option, installing the app gives you a better overall experience.
tvcasino has a clear, player-friendly match cancellation policy. Here's what happens in each scenario:
- Cancelled before match kick-off: Your full stake will be instantly returned to your account.
- Closed Before a Specified Over/Half: If the minimum overs in cricket or the required time in football isn't completed, the entire bet is voided and automatically refunded.
- Closes after sufficient play: The result is determined according to the applicable rules (e.g., the Duckworth-Lewis method).
- Refunds are typically processed within 1–24 hours credited to your wallet. If you have any questions, contact support.
tvcasino offers Bengali-language support 24 hours a day, 7 days a week. Available contact methods:
- Live Chat: The fastest option. Click the chat icon at the bottom right of the site — you'll usually get a response within 2–5 minutes.
- Email: support@tvcasino.biz — for detailed issues, send us an email. Replies typically arrive within 2–6 hours.
- Phone support: After logging into your account, you can request a callback from the Support page.
- Service hours: 24/7 — support stays active on Eid, Puja, and all public holidays.
- You can communicate entirely in Bangla — no English required.
tvcasino uses bank-grade security. How we protect your data and funds:
- 256-bit SSL Encryption: Every connection on the site is encrypted — no one can intercept your data.
- Password security: Passwords are never stored in plain text — they are encrypted using bcrypt hashing.
- OTP & Two-Factor Authentication (2FA): OTP verification is mandatory for every login and transaction.
- Data Privacy: Your personal information is never sold or shared with third parties — our privacy policy is strictly enforced.
- Fund Segregation: Member funds are kept completely separate from the company's operational funds.
- If a login attempt is detected from an unfamiliar location or device, you'll receive an SMS alert immediately.
tvcasino's VIP program has 5 tiers: Bronze → Silver → Gold → Platinum → Diamond. The more you play, the faster you climb.
- How tiers are earned: Every bet earns you loyalty points. Once you hit the required points threshold, you're automatically promoted to the next tier.
- From Silver: 5% monthly cashback plus a special birthday bonus.
- From Gold: Fast withdrawal processing and a dedicated personal account manager.
- Platinum & Diamond: Unlimited withdrawals, up to 15% cashback, exclusive tournament invitations, and special gifts.
- You start at the Bronze tier right after registering — so every new member is already part of the VIP program.
tvcasino charges no withdrawal fees. Note that the payment provider may apply their own small charges.
- Minimum Withdrawal: ৳300 (bKash/Nagad/Rocket)
- Maximum Daily Withdrawal: Regular members ৳50,000; VIP Gold ৳2,00,000; Platinum & Diamond unlimited.
- Processing Time: bKash/Nagad/Rocket typically takes 15–30 minutes; bank transfers take 2–4 hours.
- KYC Required: A one-time KYC verification is required before your first withdrawal — after that, all withdrawals are processed automatically.
- To withdraw bonus balance, you'll need to meet the specified rollover requirements — full rollover details are available on the promotions page.