Data Protection Documentation

TVCasino Privacy Policy — Your Data, Your Rights

Tvcasino takes your personal data seriously. This document explains what information is collected, why it is collected, and how it is kept secure.

Last Updated: January 2026 Fully in Bengali 256-Bit SSL Secured
Never Sold to Third Parties

Your data is never sold

Encrypted Storage

All Data Kept Encrypted

Your Control

You can delete your data at any time.

24/7 Support

Direct Help with Privacy Questions

How We Protect Your Information

The Core Pillars of tvcasino's Privacy Protection

Secure Data Storage

All your personal data is stored on encrypted servers. Unauthorized access is completely impossible.

SSL-Secured Connection

256-bit SSL encryption is active on every transaction and login — no one can intercept your data in transit.

No Unauthorized Sharing

Your information is never sold or rented to any advertiser or third party.

Two-Factor Authentication

OTP verification is required to access your account. Without your phone, no one else can log in.

Right to Rectification

You can update your profile information at any time. You also have the right to request deletion of your account.

Cookie Controls

You have full control over which cookies are active. All tracking is completely transparent.

Table of Contents

1 Introduction — Why We Created This Policy

Every person who comes to tvcasino entrusts us with their personal information — and we take that responsibility seriously. Whether you're registering on our platform, placing a bet, or speaking with support, some information is shared with us at every step. You have the right to know exactly how that information is used.

This Privacy Policy is written entirely in plain Bengali so you can understand exactly what tvcasino does with your data — no legal jargon required. Reading it isn't mandatory, but it's worth your time.

This policy applies to: Applies to all members registered or using the tvcasino website, mobile app, and any related services.

2 What Information We Collect

Tvcasino collects information from you in a number of ways. In all cases, the purpose of collection is clearly defined and nothing beyond what is necessary is gathered.

Directly Collected Information

  • Identity Information: Full name, date of birth, National ID number.
  • Contact Information: Mobile number, email address, current address.
  • Financial Information: Payment methods used and transaction history (full card numbers are not stored).
  • Verification Documents: Proof of identity and address as required during the KYC process.

Automatically Collected Information

Data TypeHow Information Is CollectedPurpose
IP AddressAutomaticSecurity Verification
Device InformationBrowser / AppExperience Improvement
Session LogsServer LogsFraud Prevention
Game & Betting HistoryPlatform OperationsAccount Management
Cookie DataWeb CookiesPersonalization

3 How Your Information Is Used

Tvcasino uses your information only for specific, legitimate purposes. Where required, your consent is obtained before any use.

  • Account Creation & Management: To complete your registration and keep your account secure.
  • Payment Processing: To ensure accurate and secure processing of deposits and withdrawals.
  • Fraud Prevention: To detect unusual transactions or multiple accounts.
  • Legal Obligations: To comply with KYC and AML (Anti-Money Laundering) regulations.
  • Customer Support: To provide you with the right support when you need it.
  • Promotional Communications: To send you offers and bonus information only with your consent.
  • Platform Improvement: To analyze usage patterns and improve the quality of our services.

If you no longer wish to receive promotional emails or SMS, you can opt out at any time from your profile settings.

4 Data Storage & Security Measures

Tvcasino follows the highest industry standards to keep your data safe. Our data protection framework operates on multiple layers:

  • 256-Bit AES Encryption: All sensitive data stored on our servers is encrypted.
  • TLS/SSL Protocol: All data transmissions are carried out over secure connections.
  • Regular Security Audits: Regular security audits are conducted by independent third-party experts.
  • Access Control: Only authorized personnel have access to data on a need-to-know basis.
  • Data Backup: Data is stored on secure backup servers.

How long is your data retained?

Data for active accounts is retained for as long as the account remains open. After closure, certain information may be kept for up to 5 years to meet legal requirements, after which it is securely deleted.

5 Sharing Information with Third Parties

Tvcasino does not sell your data. However, limited information may be shared with trusted third parties in specific circumstances:

  • Payment Provider: To verify transactions with bKash, Nagad, Rocket, and bank transfers.
  • KYC Service Provider: With licensed companies for identity verification purposes.
  • Law Enforcement: Under a court order or legal obligation.
  • Anti-Fraud Organization: For fraud detection purposes.

Important: tvcasino never sells or transfers your information to advertisers or unrelated third parties.

6 Cookie Policy

Cookies are small files that a website stores in your browser. tvcasino uses cookies for several purposes:

  • Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
  • Functional Cookies: To remember your preferences, such as language and notification settings.
  • Analytics Cookies: Usage data is collected to improve your experience on the site.

Non-essential cookies can be disabled through your browser settings or the site's cookie settings. However, some features may become limited as a result.

7 Your Rights

As a tvcasino member, you have important rights regarding your own personal data:

Right of Access

You can request to see what data we hold about you.

Right to Rectification

You may request corrections to any inaccurate information.

Right to Erasure

Request to close your account and delete your data.

Right to Restrict Processing

You may object to certain uses of your information at any time.

Right to Access

You can request a copy of your data.

Marketing Opt-Out

Right to opt out of promotional messages.

To exercise these rights support@tvcasino.bizto send us an email or reach us via live chat.

8 Children's Privacy

Tvcasino strictly prohibits its services to anyone under the age of 18. If a minor attempts to register, the account will be immediately cancelled and all associated data will be deleted.

If you suspect a minor is using tvcasino, please contact us immediately at support@tvcasino.bizLet us know at -.

9 Changes to the Privacy Policy

Tvcasino may update this Privacy Policy from time to time. For any significant changes, you will be notified in advance via your registered mobile number or email.

The date of any changes will always be shown at the top of this page. We recommend checking this page regularly.

10 Privacy Contact

If you have any questions or concerns about this Privacy Policy, please contact our Data Protection team:

Email
support@tvcasino.biz
Live Chat
24/7 Support in Bangla
We typically respond to privacy-related requests within 24 hours.

Frequently Asked Questions

Common Questions About Privacy & Data

To update your profile information on tvcasino, log in first, then navigate to "Profile > Personal Information". To change your name, you'll need to submit supporting documents (National ID or Birth Certificate) to the support team — accounts with false names are not permitted for security reasons. To change your phone number, OTP verification on your current number and identity confirmation will be required. The entire process typically takes 24–48 hours. For any issues, reach out via Live Chat.

tvcasino supports all of Bangladesh's most popular local payment methods. bKash, Nagad, and Rocket are the fastest and most widely used mobile banking options, with Dutch-Bangla Bank and other bank transfers also available. Deposits via Visa and Mastercard debit/credit cards are supported as well. Mobile banking deposits typically start from as low as ৳200 and are credited within 5–10 minutes. To ensure payment security, tvcasino processes all transactions through encrypted channels.

Play with Peace of Mind — Your Data Is Safe with Us

With tvcasino's bank-grade security, your personal information and funds are always protected. Join now.

বাংলা